1- Business Problem: Recently our current system lacks customers to submit files within the workflow. While customers can share images. 2- Desired Outcome: question Give the customers the ability to send files to the workflow question To address this gap, within the Question Types, Give the customers the ability to send files 'File Attachment' option. including popular formats such as PDF, DOC, DOCX, and TXT. Upon file submission, the workflow condition will validate the attachment. 3- Use Cases: Data Submission to System: Customers can seamlessly send necessary documents or information directly through the workflow. File Requests: Facilitate the collection of essential files, such as CVs, from customers as part of the workflow.
