1- Business Problem: The current website widget lacks customization on appearance. And users need support for the Arabic language as they need. So that the customer chooses whether he wants the widget to appear in Arabic or English. 2- Desired Outcome: The desired outcome is to enhance the website widget by introducing two key features: a. Customization on Appearance: Enable users to customize the appearance of the website widget directly from the front end. Provide options for users to modify the widget's visual elements, including colors, layout, and other design aspects. b. Arabic Language Support: Implement support for the Arabic language within the website widget. Allow users to choose their preferred language for the widget, either Arabic or English, enhancing user experience and accessibility. 3- Current Workaround: Currently, users have limited control over the appearance of the website widget, and it operates primarily in the default language of the website without an option to switch between Arabic and English.
