Ahmed Elsebaey
Summary:
Develop a feature to retrieve a unique review request link variable from SALLAH, which can be used to send review requests to customers.
Use case:
  • Platform administrators will configure the SALLAH integration settings.
  • They will enable the option to retrieve the review request link variable.
  • Marketing or customer service teams will compose email templates or SMS messages containing the variable.
  • When these messages are sent to customers, the variable will be replaced with a unique review request link.
  • Customers will click on the link to access the review form and provide their feedback.
Implementation details:
  • Develop an integration module to communicate with SALLAH's API and retrieve the review request link variable.
  • Provide options for administrators to enable/disable and configure the integration SALLAH's settings.
  • Implement dynamic variable insertion functionality into the templates.
  • Ensure seamless generation of unique review request links for each customer.
May 9, 2024