Description:
Develop a feature to remove a specific label from multiple selected contacts.
Business Case:
Essential for maintaining up-to-date contact categorizations, especially in dynamic business environments. It ensures that users can easily adapt their contact lists to reflect current realities without extensive manual effort.
User Journey:
  • User selects contacts.
  • Chooses "Remove Label from Selected" from Bulk Actions.
  • Selects a label to remove.
Use Case:
Customer service needs to untag contacts after resolving a widespread issue.