Ahmed Elsebaey
Summary:
The customer sent a WhatsApp campaign to a label containing 941 customers. After the campaign finished, the number of customers with the label was reduced to 935 customers.
Expected vs. Actual Results:
  • Expected Result: The number of customers with the label should remain 941 after the campaign.
  • Actual Result: The number of customers with the label was reduced to 935 after the campaign.
Steps to Reproduce:
  • Create a label with some customers.
  • Send a WhatsApp campaign to the label.
  • After the campaign finishes, check the number of customers with the label.
  • Observe the discrepancy in the customer count.
Environment:
Browser: Chrome
Operating System: Windows 10
Account Information:
  • ACC Number: 911
  • ACC Name: mayamurt
  • ACC ID: 213
  • Visual Proof and Screenshots attached