Issue Description:

We have identified a significant issue on our platform where customer-sent photos fail to display for our team members. This bug persists until the cache is manually cleared.

Impact:

This bug severely disrupts our workflow, leading to delays in customer service and potentially impacting customer satisfaction. It is imperative to resolve this issue promptly to ensure the smooth operation of our platform and uphold our commitment to delivering exceptional service to our customers.

Proposed Solution:

I recommend conducting a thorough investigation into the root cause of this issue. This may involve examining the photo upload and caching processes to identify any discrepancies or malfunctions. Once the cause is identified, implement the necessary fixes to ensure that customer photos display correctly for team members without requiring manual cache clearance.

Urgency:

Given the critical nature of this bug and its direct impact on customer service, I urge the development team to prioritize this issue and allocate resources accordingly for swift resolution.